Privacy Policy

Introduction

Welcome to Saalik ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Saalik mobile application and related services (collectively, the "App").

Saalik provides Islamic spiritual education focusing on the development of Qalb (Heart) and Soul through various spiritual practices, teachings, and guidance from Silsila Shahiya Asrariya and associated spiritual chains.

Information We Collect

Information You Provide to Us

• Name and email address
• Username and password
• Profile information
• Contact information

• Messages or inquiries sent to spiritual guides or support
• Feedback and testimonials
• Correspondence with our team

Automatically Collected Information

• Pages and features accessed within the App
• Session frequency and duration
• Device information (type, operating system, unique device identifiers)
• General location data

• App version and settings
• Crash reports and error logs
• Performance data

How We Use Your Information

We use your information for the following purposes:

• Sending educational content and spiritual reminders
• Providing updates about new teachings and content
• Responding to your inquiries and support requests
• Sending important notices about the App

• Understanding how users interact with the App
• Improving existing features and developing new ones
• Analyzing usage patterns to enhance user experience
• Identifying and fixing technical issues

• Complying with legal obligations
• Protecting our rights and preventing misuse
• Ensuring the security of our services

How We Share Your Information

We respect the private nature of your spiritual journey and limit information sharing:

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Analytics and app performance monitoring
• Communication services
• Technical support

We may disclose information when required by law, regulation, legal process, or governmental request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls limiting data access to authorized personnel
• Regular backups to prevent data loss

We are committed to maintaining the highest standards of security and continuously update our practices to protect your information. While we employ industry-leading security measures and work diligently to safeguard your data, we encourage you to also take precautions such as using strong passwords and keeping your login credentials confidential.

Your Rights and Choices

You can access and update your account information through the App settings.

1. Open the Saalik App and log in to your account.
2. Navigate to the Account Settings section.
3. Select Delete Account or Request Account Deletion.
4. Follow the on-screen instructions to confirm your request.
5. Alternatively, you may email saalik.asrariya@gmail.com with your deletion request from your registered email address.

Once your request is received, we will process the deletion of your account and associated data within a reasonable timeframe, typically within 30 days. Some information may be retained as required by law or for legitimate business purposes (such as legal compliance, fraud prevention, or dispute resolution).

After deletion, you will lose access to all features and data associated with your account. This action is irreversible.

You can opt out of promotional communications while continuing to receive essential service-related messages.

You can control location permissions through your device settings.

Children's Privacy

Saalik is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy in the App
• Sending a notification through the App or email
• Updating the "Last Updated" date

Your continued use of the App after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: saalik.asrariya@gmail.com

Support: Through the App's support feature

Consent

By using the Saalik App, you consent to this Privacy Policy and agree to its terms.

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other regional data protection regulations. Users in specific jurisdictions may have additional rights under local laws.